Gong Integration

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Overview

The Gong Integration lets you connect your Gong account to Revspire and view call intelligence directly inside Pitch Analytics.

Authentication

Revspire uses user-level OAuth authentication for Gong.

  • You authenticate using your own Gong account in a popup window.
  • Revspire does not ask for or store your Gong password.
  • Your Gong connection is tied to your user account in Revspire (not shared across users).
  • Access is maintained with OAuth tokens and refreshed automatically while valid.
  • If your Gong authorization expires or is revoked, Revspire prompts you to reconnect.

What You Can Do

  • Connect your personal Gong account from Revspire.
  • View recipient-level call intelligence in Pitch Analytics.
  • Review key call signals such as recent calls, duration, outcomes, topics, and trackers.
  • Reconnect or disconnect your Gong account anytime.

Connect Gong (End User Steps)

  1. Open the relevant deal room and go to Pitch Analytics .
  2. Find the Gong section.
  3. Click Connect .
  4. Complete sign-in/consent in the Gong popup window.
  5. Return to Revspire. Your connection status updates automatically.

How to Use Gong Insights

  1. Select a buyer session (recipient email) in Pitch Analytics.
  2. Revspire loads Gong call intelligence for that recipient.
  3. Use the insights to understand recent conversation context before follow-up.

Disconnect or Reconnect

  • Use Disconnect to remove your Gong connection in Revspire.
  • Use Connect again anytime to reconnect.
  • If needed, you can also revoke access from your Gong account settings.

Troubleshooting

  • Connect button not working: Retry once and allow popups for your browser.
  • No Gong data shown: Make sure the selected buyer email exists in Gong call records.
  • Session expired: Reconnect your Gong account.
  • Still blocked: Contact your Revspire admin to verify your Gong access is enabled for your organisation.