Gong or Fireflies.ai: which should you choose?
Gong vs Fireflies.ai compares a revenue AI platform with an AI notetaker. Choose Gong when leaders need deal inspection, forecasting and coaching on one quoted platform. Choose Fireflies.ai for transcripts and search across teams, with conversation intelligence from $19 a seat a month billed annually.
Choose Gong if…
- Sales leadership needs deal boards, forecasting and engagement as well as call recording: Gong adds Forecast, Engage and Enable applications to its Foundation platform.
- You want coaching built in: Gong's help centre lists coaching and AI Call Reviewer on Enable Essentials and Enable, and AI Trainer voice role-play on Enable.
- You are buying for a revenue organisation and expect to negotiate: Vendr reports a median Gong contract of $55,430 a year across 1,146 purchases (March 2026).
- You want a pilot before committing: Gong's buying FAQ says pilots typically wrap up within a few weeks.
Choose Fireflies.ai if…
- You want a published price: Fireflies.ai lists Free, Pro $10, Business $19 and Enterprise $39 per seat a month billed annually.
- Every team takes meetings, not only sales: Fireflies.ai records Zoom, Google Meet and Teams calls and integrates with CRMs, applicant tracking and project tools.
- Talk-time, sentiment and topic trackers are enough: Fireflies.ai lists them as conversation intelligence, starting on the Business plan.
- You want meeting data in AI assistants: Fireflies.ai offers an MCP Server for tools such as Claude and ChatGPT.
Gong vs Fireflies.ai at a glance
| Gong | Fireflies.ai | |
|---|---|---|
| Positioning | "#1 AI OS for Revenue Teams": its Revenue AI OS "helps your entire GTM organization win" (Gong). | Describes itself as "The #1 AI Assistant For Your Meetings" that transcribes, summarizes, searches and analyzes team conversations (Fireflies.ai). |
| Core modules | Revenue AI OS with Gong Engage, Gong Forecast, Gong Enable, Gong Agents, Gong Revenue Graph and the Gong Collective; no content library or digital sales rooms listed. | AI notetaker bot for Zoom, Google Meet and Teams; Chrome, desktop and mobile apps; meeting search; conversation intelligence; Fireflies Talk dictation; CRM, Slack and project-tool integrations. |
| AI and agents | Pre-built Gong Agents such as AI Trainer, AI Call Reviewer, AI Deal Predictor and AI Briefer, custom agents in Agent Builder, and Gong MCP for Claude, ChatGPT and Microsoft Copilot on any plan. | "200+ AI Skills", AskFred, Live Assist suggestions during meetings, Voice Agents and a Fireflies MCP Server for tools such as Claude and ChatGPT (Fireflies.ai). |
| Pricing model | No figures: "Licenses are priced per user" plus "a platform fee based on the number of users supported"; integrations free (pricing page). | Published per seat per month billed annually: Free, Pro $10, Business $19 and Enterprise $39 (annual only); conversation intelligence and team analytics start on Business (pricing). |
| Third-party price data | Vendr median $55,430 a year; range $11,502 to $203,598; 1,146 purchases; March 2026 (Vendr). | No dated benchmark with a stated sample size found. |
| Analyst recognition | Says it is "a Leader again in the 2026 Gartner Magic Quadrant for Revenue Action Orchestration"; not a revenue enablement evaluation. | No analyst evaluation found on the Fireflies.ai pages opened. |
| Company status | Led by co-founder and CEO Amit Bendov; said on 12 May 2026 that ARR passed $500 million, growing over 55% a year, across more than 5,000 companies (Gong). | Private; says a June 2025 employee tender offer valued it at over $1 billion, that Khosla Ventures and Canaan Partners back it and that it has been profitable since 2023 (Fireflies.ai). |
| Best for | Revenue organisations that want recording, deal inspection, forecasting, engagement and coaching on one platform, bought per user plus a platform fee. | Teams of any function that want transcripts, summaries, search and basic conversation analytics at a published per-seat price, starting free. |
What is the difference between Gong and Fireflies.ai?
Gong is a revenue platform built on conversation data. Its help-centre article on plans and seats says a plan is a core licence for the Gong Foundation platform, any applications added to it and a number of seats for each, naming Enable Essentials, Forecast Essentials, Gong Forecast, Gong Engage and Data Cloud.
Fireflies.ai is a meeting assistant. Its homepage calls it "The #1 AI Assistant For Your Meetings" and lists a notetaker bot for Zoom, Google Meet and Teams, meeting search, AskFred, Live Assist, Fireflies Talk dictation and integrations with Salesforce, HubSpot, Asana, Lever and Slack. It says it is used across more than one million companies.
So the two are bought by different people. Gong is usually a sales leadership purchase for the revenue team; Fireflies.ai is often bought per seat for anyone who takes meetings, with sales as one of several teams.
How do Gong and Fireflies.ai compare on conversation intelligence and coaching?
Both record, transcribe and summarise calls. Fireflies.ai lists speaker talk-time, AI filters, sentiment analysis and topic trackers as conversation intelligence, and its pricing page puts conversation intelligence and team analytics on the Business plan and above.
Gong goes further into the sales process. Its Enable application adds coaching, AI Call Reviewer, AI Trainer voice role-play and Dry Run meeting rehearsal, and its Forecast and Engage applications use the same call data for deal risk and outreach (Gong help).
Neither lists scorecards tied to a training course or certification, a sales content library or a buyer-facing deal room, so teams that need those buy them separately.
How does Gong pricing compare with Fireflies.ai pricing?
Gong publishes no price. Its pricing page says licences are priced per user, with a platform fee based on the number of users supported. Vendr reports a median Gong contract of $55,430 a year from 1,146 purchases (March 2026), with observed prices of $1,200 to $2,400 per seat a year.
Fireflies.ai publishes its prices: Free, Pro $10, Business $19 and Enterprise $39 per seat a month billed annually, with Enterprise sold annually only. AI credits rise from 20 a month on Free and Pro to 30 on Business and 50 on Enterprise, and SSO, SCIM and HIPAA compliance are listed on Enterprise (Fireflies.ai pricing).
For 20 sellers, Fireflies.ai Business costs $4,560 a year at list price, while Vendr's observed Gong prices put 20 seats at $24,000 to $48,000 before the platform fee. The gap reflects scope: Gong's quote can include forecasting, engagement and coaching applications. See the Gong pricing and conversation intelligence pricing guides.
Gong or Fireflies.ai: how to decide
- Name the buyer. If sales leadership will run pipeline reviews and forecasts from call data, shortlist Gong; if the goal is notes and search for every team, shortlist Fireflies.ai.
- Price the plan you need. Fireflies.ai conversation intelligence starts on Business at $19, not on Pro at $10; ask Gong for the platform fee and each application as separate lines.
- Check security requirements. Fireflies.ai lists SSO, SCIM and HIPAA compliance on Enterprise only; ask Gong for its security documentation on the same terms.
- Test coaching on real calls. Have managers coach from both on the same recorded calls and see which one they keep opening.
- Plan for AI credits. Both meter some AI features: Gong includes 2,000 credits per paid core seat a year and Fireflies.ai 20 to 50 AI credits a month by plan.
Frequently asked questions
Is Fireflies.ai a Gong alternative?
For call recording, transcripts and summaries, yes, at a published price from $10 a seat a month billed annually. Fireflies.ai does not list forecasting, deal boards or AI role-play, which Gong sells as applications, so teams that use Gong for pipeline reviews and coaching would lose those by switching.
Is Fireflies.ai cheaper than Gong?
Yes, at list price. Fireflies.ai Business, the first plan with conversation intelligence, is $19 a seat a month billed annually, or $4,560 a year for 20 people. Gong publishes no price; Vendr reports a median Gong contract of $55,430 a year across 1,146 purchases (March 2026).
Does Fireflies.ai have conversation intelligence?
Yes. Fireflies.ai lists speaker talk-time, AI filters, sentiment analysis and topic trackers, and its pricing page puts conversation intelligence and team analytics on the Business plan at $19 a seat a month billed annually, and on Enterprise.
Can I use Gong and Fireflies.ai together?
Some companies run Gong for the sales team and a notetaker such as Fireflies.ai for other teams. Check that both bots are not recording the same calls, and decide which system holds the record your managers coach from.
What are the alternatives to Gong and Fireflies.ai?
Avoma and Fathom publish per-seat prices with call scoring, ZoomInfo Chorus suits teams on ZoomInfo data, and Revspire ties call scores to training. See Gong vs Avoma and our Gong alternatives guide.
Sources
All 18 sources were opened and checked by 2026-11-09. Vendor statements are paraphrased; figures belong to the source that published them.
- Gong. Gong homepage. Checked 2026-10-16.
- Gong. Gong platform overview (Revenue AI OS). Checked 2026-10-16.
- Gong. Gong conversation intelligence. Checked 2026-10-20.
- Gong. Gong pricing page. Checked 2026-10-16.
- Gong. Buying Gong (FAQ). Checked 2026-10-20.
- Gong Help Center. Plans and seats. Modified 2026-01-08; checked 2026-10-20.
- Gong Help Center. About Gong credits. Modified 2026-10-20; checked 2026-10-20.
- Gong Help Center. How to create and manage AI Trainer. Modified 2026-09-15; checked 2026-10-20.
- Gong. Gong Enable (sales enablement software). Checked 2026-10-16.
- Vendr. Gong software pricing. Last updated March 2026; checked 2026-10-27.
- Gong. Gong AI agents for revenue teams. Checked 2026-10-16.
- Gong Help Center. About Gong MCP. Modified 2026-07-05; checked 2026-10-16.
- Gong. Gong trust and security. Checked 2026-10-16.
- Gong. Gong growth accelerates past 55% YoY as enterprises adopt revenue AI; ARR tops $500M (press release). 2026-05-12.
- Fireflies.ai. Fireflies.ai pricing (Free, Pro, Business and Enterprise plans). Checked 2026-11-09.
- Fireflies.ai. Fireflies.ai homepage (notetaker, AI Skills, conversation intelligence, MCP Server, integrations). Checked 2026-11-09.
- Fireflies.ai. Fireflies reaches $1 billion valuation, partners with Perplexity. 2025-06-12; checked 2026-11-09.
- Revspire. Revspire pricing (per module, unlimited user licenses). Checked 2026-10-15.
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