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Integration guide

Gong integrations in 2026: enablement, role play, dialers and video

Which enablement, role-play, dialer, video and CRM tools connect to Gong, which way the data flows, and what each needs to set up.

Updated By Kavyashree SB

  • 32

    telephony systems listed for Gong's preferred API integration, plus Salesforce-based and assisted options (modified 19 January 2026)

    Gong Help Center
  • Both ways

    Highspot and Gong: engagement with Highspot content in Gong, Gong recordings in Highspot for coaching (listing updated 13 August 2026)

    Gong Collective
  • Free

    integrating your existing tech stack, according to Gong's pricing page

    Gong

Does Highspot work with Gong?

What works with Gong? Highspot connects both ways, several AI role-play tools import Gong calls to build practice, 32 dialers connect through Gong's API, and Zoom, Webex and GoTo Meeting connect for recording. Gong says integrating your existing stack is free.

Yes. The Highspot listing on the Gong Collective, last updated on 13 August 2026, describes a bi-directional integration. Gong shows when Highspot content is shared and how buyers engage with it on Activity Timelines and Deals pages, and users can upload Gong call recordings to Highspot for coaching and training.

A third feature inserts Highspot content into emails from the Gong Engage Email Composer, which the listing says is available to Gong Engage customers only. Setup starts in Highspot's Company Settings under Cloud Services and needs a Gong user with Technical Administrator access. Companies that connected before the Email Composer release in August 2024 need a tech admin to disconnect and reconnect.

Gong Enable also connects to content and learning systems through Gong Collective integrations, so check the Collective for your content platform before you buy. For how the two products compare, see Highspot vs Gong.

Which AI role-play tools integrate with Gong?

Several role-play tools now import Gong calls and turn them into practice. What each vendor says its Gong integration does:

AI role-play and training tools with a documented Gong integration, checked 27 October to 10 November 2026
ToolWhat the Gong integration doesSet-up notes from the vendor
Gong Enable (Gong's own)AI Trainer voice role play, AI Coach and AI Call Reviewer inside Gong.AI Trainer is listed on the Enable plan only.
[Yoodli](https://yoodli.ai/gong-real-call-integration)Pulls in each rep's scored Gong calls, plays back clips from their own recordings and ends each session in a role play built from their real calls.Set up during onboarding; plan not stated.
[Outdoo](https://outdoo.ai/integrations/gong)Imports selected Gong recordings and turns them into practice scenarios, with attempts, scores and feedback tracked in Outdoo.A Gong admin generates the API key; plan not stated.
[PitchMonster](https://help.pitchmonster.io/en-gb/connecting-gong-with-pitchmonster)Builds a role play from a pasted Gong call link, using the customer's name, role, pain points and objections.Says scoring is not generated for Gong-based role plays yet.
[Letter AI](https://collective.gong.io/integrations/letter-ai)Imports selected Gong calls to configure mock personas for pitch practice.Needs a Gong Tech Admin for the first authentication.
HyperboundLists Gong among its integrations; Hyperbound Perform scores real calls from its own recorder or a connected tool.See Gong vs Hyperbound.
RevspireImports Gong recordings or transcripts and scores them on seven selling behaviours for coaching and training.Confirmed by Revspire on 10 November 2026; see Gong alternatives.

Ask each vendor whether imported Gong calls are scored against your own scorecard, whether the import is automatic or call by call, and which Gong permissions it needs. Pricing for most of these tools is on our AI sales role-play pricing guide.

Which dialers and phone systems work with Gong?

Gong's help article Supported telephony systems, last modified on 19 January 2026, says Gong is "fully compatible with many telephony systems" and keeps adding providers. It groups them three ways:

Parallel dialers that are not on the list, such as Orum or Nooks, may still log calls through one of these routes, usually Salesforce. Ask the dialer vendor which route it uses and test that recordings, speaker separation and call outcomes reach Gong before you roll out.

  • API integration (Gong's preferred method): 32 entries, including 8x8, Aircall, Amazon Connect, Close, Dialpad, Five9, Genesys Cloud, HubSpot, Nextiva, Outplay, Outreach, RingCentral, RingDNA, Salesloft, Talkdesk, Twilio Flex, Vonage, Zendesk and Zoom Phone.
  • Through Salesforce: ConnectAndSell, Conquer, Groove, Playbooks by Xant, Salesforce Lightning, Salesloft, Talkdesk and ringDNA.
  • Other, with help from Gong or the provider: Amazon Connect, Five9, Kixie and Xencall.

Does Gong work with Zoom, Webex, Teams and Google Meet?

Gong records web meetings in two ways, according to How calls are recorded (modified 10 September 2026): a Gong recorder joins the meeting as a participant, or, with supported providers such as Zoom, Gong retrieves the recording after the call. Face-to-face meetings can appear from calendar data but are not recorded.

Its web conferencing FAQ (modified 4 June 2026) names Zoom, Webex and GoTo Meeting as providers that allow an API connection, which improves participant identification and enables Gong's consent page; Zoom connects at account level and offers native recording. The article tells admins to turn on every provider the organisation uses, but does not list Microsoft Teams or Google Meet, so confirm those with Gong for your setup.

Which CRMs and sales engagement tools connect to Gong?

Gong's pricing page says you can integrate your existing tech stack for free. Its Gong Engage page names integrations with Salesforce, HubSpot, Microsoft Dynamics 365, ZoomInfo, 6sense and Chili Piper, and Gong Anywhere runs flows, emails and calls from inside Salesforce. Outreach and Salesloft connect as telephony sources through the API, so their calls can be recorded in Gong.

For how Gong compares with the engagement suites themselves, see Gong vs Outreach and Gong vs Salesloft.

What to check before you connect a tool to Gong

  • Direction: does data flow into Gong, out of Gong, or both, and which objects move: recordings, transcripts, scores or content engagement?
  • Permissions: most integrations need a Gong Technical Administrator to authorise them; agree who owns the connection.
  • Plan: some features depend on a Gong application, such as Email Composer on Gong Engage or AI Trainer on Gong Enable.
  • Consent and coverage: calls that are not recorded in Gong, such as face-to-face meetings, will not reach any tool that reads from Gong.

Frequently asked questions

Does Highspot integrate with Gong?

Yes, in both directions. Gong shows Highspot content shares and buyer engagement on its Activity Timelines and Deals pages, Gong recordings can be uploaded to Highspot for coaching and training, and Gong Engage customers can insert Highspot content from the Email Composer.

Which AI role-play tools integrate with Gong?

Yoodli, Outdoo, PitchMonster and Letter AI each document a Gong integration that imports calls for practice, Hyperbound lists Gong among its integrations, and Revspire imports Gong recordings or transcripts for scoring. Gong Enable has its own AI Trainer on the Enable plan.

Which dialers integrate with Gong?

Gong's supported telephony article lists 32 entries for its preferred API integration, including Aircall, Dialpad, Five9, RingCentral, Talkdesk, Outreach, Salesloft and Zoom Phone, plus Salesforce-based options such as ConnectAndSell and Conquer, and assisted options such as Kixie.

Does Gong work with Webex?

Yes. Gong's web conferencing FAQ names Webex, with Zoom and GoTo Meeting, among the providers that allow an API connection for better participant identification and Gong's consent page.

Do Gong integrations cost extra?

Gong's pricing page says integrating your existing tech stack is free. Some features depend on a paid Gong application, and third-party tools charge for their own licences.

Sources

All 12 sources were opened and checked by 2026-11-10. Vendor statements are paraphrased; figures belong to the source that published them.

  1. Gong Collective. Highspot integration listing. Updated 2026-08-13; checked 2026-11-10.
  2. Gong Help Center. Supported telephony systems. Modified 2026-01-19; checked 2026-11-10.
  3. Gong Help Center. FAQs for web conferencing. Modified 2026-06-04; checked 2026-11-10.
  4. Gong Help Center. How calls are recorded. Modified 2026-09-10; checked 2026-11-10.
  5. Yoodli. Gong real call integration. Checked 2026-11-10.
  6. Outdoo. Outdoo and Gong integration. Checked 2026-11-10.
  7. PitchMonster. Connecting Gong with PitchMonster (help centre). Checked 2026-11-10.
  8. Gong Collective. Letter AI integration listing. Checked 2026-11-10.
  9. Gong. Gong pricing page. Checked 2026-10-16.
  10. Gong. Gong Enable. Checked 2026-10-27.
  11. Gong. Gong Engage (sales engagement software). Checked 2026-10-16.
  12. Revspire. Revspire pricing (per module, unlimited user licenses). Checked 2026-10-15.

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